Privacy Policy

This Privacy Policy explains how we collect, use, share and protect personal information when you visit or buy from us.radiant-professional.com (the “Website”).

WHO WE ARE
The Website is owned and operated by Glamzy LLC, 12651 Zenith Avenue, Ste. 108, Burnsville, MN 55337, USA (“we”, “us”, “our”). Glamzy LLC is the authorized distributor of Radiant Professional products for the United States. Radiant Professional is a brand of Hellenica S.A., Greece. Glamzy LLC is responsible for the personal information collected through this Website. You can reach us at info@radiant-professionalusa.com or by mail at the address above.

INFORMATION WE COLLECT
We collect the following information: (a) information you give us, such as your name, email address, shipping and billing address, and phone number when you place an order, create an account, subscribe to our newsletter or contact customer service; (b) order and transaction information, such as the products you buy, order value and order history; (c) technical information collected automatically, such as your IP address, device and browser type, pages viewed, referring website and the actions you take on the Website.

We do not store your full payment card details. Card payments are processed by Stripe, Inc., which collects and processes your card information directly under its own privacy policy.

HOW WE USE YOUR INFORMATION
We use your information to process and deliver your orders, to send order confirmations and shipping updates, to respond to your questions and requests, to send marketing emails where you have asked to receive them, to measure and improve the performance of the Website and our advertising, to prevent fraud and misuse, and to comply with our legal obligations.

WHO WE SHARE IT WITH
We share personal information only with parties that help us run the business: payment processing (Stripe), shipping and delivery (USPS), website hosting and development, email and marketing platforms, and analytics and advertising providers including Google and Meta. We also share information where required by law or to protect our rights. We do not sell your personal information for money.

Some of our service providers are located outside the United States, including in the European Union, and your information may be processed there.

ADVERTISING AND ANALYTICS
We use cookies and similar technologies from Google and Meta to understand how the Website is used and to show you relevant advertising on other platforms. Under some U.S. state privacy laws this activity may be considered “sharing” or “selling” personal information for targeted advertising. You can opt out at any time by emailing us at info@radiant-professionalusa.com, or by using the opt-out tools described in our Cookies Policy.

HOW LONG WE KEEP IT
We keep order and transaction records for as long as required for accounting, tax and legal purposes. We keep account and marketing information for as long as your account is active or until you ask us to delete it or unsubscribe.

SECURITY
We use appropriate technical and organizational measures to protect your information, including encryption of data in transit. No method of transmission over the Internet is completely secure, and we cannot guarantee absolute security.

YOUR CHOICES
You can unsubscribe from marketing emails at any time using the link at the bottom of every email, or by contacting us. You can ask us to access, correct or delete the personal information we hold about you by emailing info@radiant-professionalusa.com. We will respond within 30 days.

CALIFORNIA AND OTHER U.S. STATE RESIDENTS
Residents of California and of other states with comprehensive privacy laws may have the right to know what personal information we collect and how we use it, to request a copy of that information, to request deletion or correction, to opt out of targeted advertising, and not to be discriminated against for exercising these rights. To make a request, email info@radiant-professionalusa.com with the subject line “Privacy Request”. We may need to verify your identity before we can act on your request.

CHILDREN
The Website is not directed at children under 13 and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time. The date at the bottom of this page shows when it was last changed. Please review it periodically.

CONTACT
If you have any question about this Privacy Policy or about how we handle your personal information, contact us at info@radiant-professionalusa.com or write to Glamzy LLC, 12651 Zenith Avenue, Ste. 108, Burnsville, MN 55337, USA.

Last updated: 12 September 2026.